Welcome to JOH Industries. By accessing, browsing, or purchasing from our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.
1. General
This website is owned and operated by JOH Industries. Throughout the site, the terms “we”, “us”, and “our” refer to JOH Industries. By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Products and Services
- We offer a wide range of medical equipment and healthcare consumables designed for professional use.
- Product descriptions, images, and specifications are provided for informational purposes and may vary slightly from the actual product.
- Prices, availability, and offers are subject to change without prior notice.
3. Orders and Payments
- Orders are confirmed only after successful payment and verification.
- We reserve the right to cancel or refuse any order in case of incorrect pricing, stock unavailability, or suspected fraudulent activity.
- All payments must be made through the approved payment gateways listed on our website.
4. Shipping and Delivery
- Orders are processed and shipped within the estimated time mentioned during checkout.
- Delivery times may vary depending on location, product type, and courier availability.
- JOH Industries is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.
5. Returns and Refunds
Please refer to our [Refund & Return Policy] page for detailed information regarding eligibility, timelines, and procedures for returns or refunds.
6. Use of Website
By using this site, you agree:
- Not to misuse, hack, or attempt unauthorized access to our website or servers.
- Not to use our products or services for any illegal or unauthorized purpose.
- Not to copy, modify, or reproduce content from this site without prior written consent.
7. Intellectual Property
All content on this website — including text, logos, product images, graphics, and trademarks — is the property of JOH Industries. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
JOH Industries is not liable for:
- Any indirect, incidental, or consequential damages arising from product misuse or website use.
- Errors, delays, or interruptions in website operations.
- Differences in product appearance or packaging due to manufacturer updates.
All medical products should be used as per the instructions provided and under proper supervision where applicable.
9. Privacy
Your personal information is handled in accordance with our [Privacy Policy], which outlines how we collect, use, and protect your data.
10. Governing Law
These Terms and Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in West Bengal, India.
11. Contact Information
For any questions or clarifications regarding these Terms and Conditions, please contact us at:
📍 JOH Industries
42/3/B Old Police Line Road, Berhampore-742101, Murshidabad, West Bengal, India
📧 info@johindustries.com
📞 +91-3482-295-795