At JOH Industries, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our products and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, billing/shipping address, and other details you provide through our contact forms, orders, or account creation.
- Non-Personal Information: such as browser type, device information, IP address, and site usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders and inquiries.
- Improve our website, services, and user experience.
- Send important updates, product information, and support communication.
- Comply with legal requirements and prevent fraud or misuse.
3. Data Protection and Security
We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we encourage users to protect their own account information and passwords.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited data with:
- Trusted service providers who assist in payment processing, shipping, or website operations.
- Legal authorities when required by law or to protect our rights and safety.
5. Cookies
Our website uses cookies to enhance browsing experience, track analytics, and remember user preferences. You can disable cookies through your browser settings, though some parts of the site may not function properly.
6. Third-Party Links
Our website may include links to third-party websites. JOH Industries is not responsible for the privacy practices or content of these external sites. Please review their respective privacy policies before sharing personal data.
7. Your Rights
You have the right to:
- Request access, correction, or deletion of your personal data.
- Withdraw consent for marketing communications at any time.
- Contact us for questions about how your information is used.
8. Contact Us
For any concerns, questions, or requests related to this Privacy Policy, please contact us at:
📍 Address: 42/3/B Old Police Line Road, Berhampore-742101, Murshidabad, West Bengal, India
📧 Email: info@johindustries.com
📞 Phone: +91-3482-295-795